Privacy Policy

Effective Date: January 1st, 2025

Company: KeyboardTEK, LLC, a Delaware Limited Liability Company (“KeyboardTEK”)

KeyboardTEK is committed to protecting your privacy and ensuring the responsible handling of your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have.

1. Information We Collect

We may collect personal information in the following ways:

Information you provide directly: Name, email address, phone number (mobile or landline), mailing/billing address, payment information (processed securely via third-party providers).

Information collected automatically: IP address and device/browser information when you visit our website, usage details such as pages visited and interactions with our website, and cookies or similar technologies.

2. How We Use Your Information

We use your personal information to:

Send transactional emails (order confirmations, order updates, download instructions).
Provide customer support and resolve inquiries.
Contact you by phone or text message for account notifications, technical assistance, or production-related issues.
Verify licensing details.
Improve our services and website security.

We do not use your contact details for promotional or marketing purposes without your explicit consent.

3. Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. We may share your data only with trusted service providers necessary to deliver your order (e.g., payment processors, secure file hosting, shipping providers), or as required by law.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve site functionality, analyze usage, and enhance user experience. You can manage or disable cookies through your browser settings, though some site features may not function properly if cookies are disabled.

5. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from KeyboardTEK LLC, from 833-748-8324, regarding account notifications and customer care.

Consent is not a condition of purchase.
Message frequency varies.
Message & data rates may apply.
You can reply STOP to unsubscribe at any time or HELP for assistance.
You may also contact us at 833-748-8324 or support@keyboardtek.com.
Mobile opt-in information are not shared, sold, or distributed to third parties or affiliates for marketing or promotional purposes.

KeyboardTEK LLC uses SMS for order notifications, account notifications, file access coordination, and customer service support. We do not use SMS for marketing or promotional campaigns.

By providing your phone number and opting in to receive texts, you consent to receive recurring text messages from KeyboardTEK LLC regarding your order, account notifications, production-related support, file access, and customer service. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. After opting out, you will receive one final confirmation message and no further SMS messages unless you opt in again.

For help, reply HELP or contact KeyboardTEK at 833-748-8324 or support@keyboardtek.com.

Mobile opt-in data and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are used only to provide KeyboardTEK order notifications, account notifications, and customer support communications.

6. Data Security

We use commercially reasonable safeguards (technical, administrative, and physical) to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is fully secure, and we cannot guarantee absolute security.

7. International Customers

KeyboardTEK provides services worldwide, including North America, Europe, the UK, and Australasia. By placing an order or using our website, you acknowledge that your information may be transferred to and processed in the United States in accordance with this Privacy Policy.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.

Restrict or object to certain processing.

Withdraw consent where applicable.

To exercise these rights, please contact us at support@keyboardtek.com. We will respond in accordance with applicable laws.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (e.g., tax or accounting obligations). Once data is no longer needed, we securely delete or anonymize it.

10. Do Not Track Signals

Our website does not currently respond to “Do Not Track” browser signals. If industry standards change, we will update our practices accordingly.

11. California and Other Jurisdictional Rights

If you are a resident of California, the European Economic Area (EEA), the UK, or other jurisdictions with privacy laws, you may have additional rights under applicable data protection regulations. Requests can be submitted to support@keyboardtek.com.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will include a revised effective date and will take effect when posted on our website. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

KeyboardTEK, LLC
Email: support@keyboardtek.com
Phone: 833-748-8324
Website: https://www.keyboardtek.com